COVID-19 FREQUENTLY ASKED QUESTIONS
WHAT PRECAUTIONS ARE YOU USING TO ENSURE SAFETY AMID THE COVID-19 PANDEMIC?
The KZG Performance Center is committed to ensuring the safety and well-being of our clients and employees. We continue to carefully monitor Center for Disease Control (CDC), government agencies, and local health official websites for guidance in this difficult situation. We want our clients to feel confident and comfortable when visiting us.
While we have always had cleaning and sanitation processes in place we have implemented additional steps to ensure customers and employees are safe:
CLEANING PROTOCOLS
Regularly cleaning all common areas, bathrooms, etc. multiple times per day
Cleaning all equipment (clubs, shafts, grips), computers, desks, and fitting bays in-between fittings
Using hand sanitizer/washing hands frequently throughout the day – plenty of sanitizing wipes and gels are on hand in store.
SOCIAL DISTANCING PROTOCOLS
Customers and employees will be required to wear masks per the California government mandate
Keeping a minimum six feet of clearance between employee and customer
Enforcing that employees do NOT shake hands with customers or other employees
Mandating that employee and customers wash their hands or sanitize immediately prior to every fitting or customer engagement
Employees have been instructed to leave work immediately if flu-like symptoms arise and immediately notify their manager.
IS IT SAFE FOR ME TO ATTEND MY FITTING?
In short, yes. Per the protocols mentioned in the previous section and the mutual agreement that both customer and employee take the precautions listed, there should be security in knowing that the fitting can be conducted in a safe, effective manner. Additionally, there are rarely more than three people in the store at one time, so the ability to social distance is very achievable.